I unquestionably like the EPPS system as an administrator because it is always readily available and within the reach of every employee. Without EEPS, it was difficult for us to analyse and understand employee performance. Having the system accessible by mobile is also very helpful! We have seen a dramatic increase in guest feedback since employees want to engage guests and encourage online reviews to earn points.

EEPS has improved collaboration, teamwork and motivation. This has resulted in happier customers and has had a very positive impact on our business. Since using  EEPS, employees are more eager and striving to interact with the customer to attain maximum points.

My favourite thing about EEPS is that it makes admin tasks much easier. Employee performance history is accurately recorded and accessible to management and HR. This lets us get valuable insights so we can strengthen our workforce. This leads to more satisfied customers and positive guest feedback. The custom module designed by EEPS saves us time and resources on a daily basis.